Frequently Asked Questions
What is the refund policy at MUSAGE?
At MUSAGE, we understand that unforeseen circumstances may arise, and our refund policy is designed to accommodate our valued customers. If you are unsatisfied with your purchase for any reason, please contact our customer support team within 14 days of delivery, and we will be happy to process a full refund. Please note that custom-made or personalised items may be subject to different terms.
How long does it take to receive an order from MUSAGE?
We take pride in our efficient delivery service. Standard orders are available for immediate dispatch and immediate receipt. For group orders, please contact our customer support team through the “Contact Us” page, and we will do our best to accommodate your needs.
What forms of payment does MUSAGE accept?
MUSAGE accepts a variety of payment methods, including Visa, Mastercard, American Express, and PayPal. We ensure that all transactions are secure and encrypted to protect your personal and financial information.